All about your stay with us
The first steps
Those who are admitted to a psychiatric hospital are often uncertain and tense. That is why we want to make the admission situation as easy as possible for you and your relatives. On your arrival at the Karl-Jaspers-Klinik, you will be greeted in a friendly manner by our admission staff. The team includes a person in charge of coordination, a doctor on duty, nursing staff and hospital information staff. Together, they will ensure your admission to run as smoothly as possible, the goal is to minimize your waiting time and to install you in your ward as soon as possible.
Registration
Mon. – Fri. from 8 a.m. – 4 p.m. under telephone 0441 9615-9285
Outside these hours, please call 0441 9615-0 to register.
Please register in advance - we would like to receive you without waiting time if possible! At the same time, our admissions coordinator will need a little time to go through the admission formalities with you at your leisure.
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What you should bring with you:
- Admission
- insurance card
- identity card
- Data of the next of kin
- Certificate of appointment (if care exists)
- Medical records (e.g., medication schedule, examination reports, COVID vaccination record/genetics records - if available)
- Medication (if available and necessary)
- Daytime clothing, nightwear, sportswear, if applicable, personal hygiene items, and supplies needed
What to expect
The walk-in admissions are from 8:00am to 9:45am. Please arrange to be there at that time on the day of your admission.
Please check in at the information desk in the Hannah-Ahrendt-Haus. You will receive a waiting tag and you can take a seat in the waiting area.
At the admission desk, your data will first be recorded administratively and you will be tested for SARS-CoV-2. Afterwards you will be lead to the diagnostic department, in the Hannah-Ahrendt-Haus, for an ECG and laboratory.
You will then go to the ward, where you will already be expected.
Here, the responsible nursing staff and the medical-psychological treatment team will explain the further course of your hospital stay and treatment.
Discharge
We do everything we can to ensure and continue the success of your hospital treatment. That is why we, at the KJK, pay close attention to ensuring that the transition from your inpatient stay to post-hospital care is as successful as possible - and that you master the return to your familiar living environment in the long term. Our social services are particularly helpful in this regard.
Further important information for our patients and their relatives
Café am Wasserturm with kiosk
In addition to various beverages, the Café am Wasserturm also offers fresh baked goods, small meals, fresh salads, baguettes and pizzas are offered daily.
In the kiosk you can get newspapers, magazines, postcards toiletries, sweets, fruit, rolls, sandwiches, wraps, impulse ice cream and a number of small gift items.
Opening hours
| Café | every day | 10:00 am – 6:00 pm |
|---|---|---|
| Kiosk | Monday - Friday | 7:00 am – 5:00 pm |
| Saturday | 8:00 am – 6:00 pm | |
| Sundays & holidays | 10:00 am – 6:00 pm | |
| Warm food | Monday - Friday | 11:30 am – 5:30 pm |
| Weekend & Holidays | 12:00 am – 5:00 pm |
Chapel
A service is held every Sunday at 10:00 a.m. in the ecumenical chapel on the grounds of the Karl-Jaspers-Klink. The chapel is also open daily for people seeking silence.
